Cannot pay money request or send money to host.

[Ryan3028]

I am trying to pay a money request from the host for additional taxes that the city of palm springs collects. I keep receiving the error message: Something's no quite right. Please go back and try again.

My payment methods are up to date.

I cannot send money either. Can anyone from admin please address this issue?

Thanks.

[Sybe]

Hi @Ryan3028 , I'm sorry to hear you're running into this issue! I'll send it over to the team now, perhaps they know of a workaround or a fix for you. Did you receive the request through the Airbnb app?

[Ryan3028 · Accepted solution]

Hi Sybe.

Turns out it worked finally. An odd glitch but nonetheless it just took a couple hours for the request to recognize my payment information. Hopefully if there are others experiencing this issue, it will sort itself out like it did for me. 

Cheers.

[Mike-And-Jane0]

@Ryan3028 we had this recently (not Airbnb) and discovered it was an issue with our bank's Mastercard. Having tried 4 times we ended up £80,000 overdrawn which was an absolute pain in the backside.

Anyway my advice is to check if your bank has any card issues at present.

[Fred13]

Our guests have been stumbling into this glitch for months.