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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello, I've been using Airbnb for some time, usually for longer stays of 1 to 2 months when I travel for work.I have very positive reviews. My routine after a stay is to take care of the basics. Clean the dishes, scrub the counter, sweep the floor, not le... Latest reply by Lorina14

I have a villa in Bali. I get many enquiries to come and view my villa. A couple of times I have allowed it but they only want to bargain the price and try to pay me direct which I will not do. What is the best way to stop this nonsense? Latest reply by Helen3

As a new Airbnb user, I’ve had several successful stays across Europe in the past year. Most of my experiences were wonderful—great hosts, clean accommodations, and smooth communication. However, one recent stay in Zurich turned into a nightmare that I fe...

Air Cover is ALL Talk & No action! 3 different Guest damaged & trashed my home & all I get from ABNB is “THE RUN A ROUND”! Latest reply by Nicholas828

I placed a reimbursement case like 15 days back, the support always tells me that your case is escalated but aircover guys doesnt respond! its about a guest who burnt my sidetable, broke my wall and ground tiles, burnt my bedsheets and smoked in a no smok... Latest reply by AA-S-Stays0

I know this forum is not really very active, but I wanted to share a recent experience with everyone. I assume similar things can happen to others as well. I had a guest book five nights. They arrived Friday night, check in was without issues, everything... Latest reply by Jason2733

While the idea is great, it is just impractically executed. As many other hosts and superhost alike have continually retorted the same sentiments on the allocation of the guest favorite badging, it needs some work aside from its AI 24hr regeneration cycle... Latest reply by Zheng49

My guest has booked for 5 nights. On the 3rd night they had an inconvenience and wanted to check out on 4th day morning. Which I’m ok with as this was his first Airbnb or rather his first homestay experience and he was expecting a hotel service which we d... Latest reply by Elisa

Hello everyone, I have tried countless methods, but the receipts generated by Airbnb are always in Chinese. Customer service told me that once a receipt is generated, the language cannot be changed anymore. This is ridiculous. I modified my global setting... Latest reply by Binyi0

After many years of hosting guests once or twice a year, we recently started hosting full time. Everything started out fine, but the last two weekends we've had some real slobs staying at our house. The first group spilled a coke on one of the beds and le... Latest reply by Deb216