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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Has anyone else experienced Airbnb refusing to remove what appears to be a clearly retaliatory review? I have documentation of all of my conversations with the guest, as well as my conversations with Airbnb Support before the review was ever submitted. Th... Latest reply by Nick593

Have guests that want to stay 2 days later and have not made that request change and won't let me extend their stay since they were supposed to be checked out. Can't Airbnb just charge their card on file for those 2 days? Latest reply by Shelley159

Hi all,I'm hoping a Community Manager, or someone with access to manual review, can take a look at this. I've already been through the standard review-removal process and it was rejected with no explanation other than to say that it did not violate Airbnb... Latest reply by Emilie

Hi everyone,I have been hosting for a few months now and so far, enjoying the experience. I had my first less than ideal guest who left a burn hole in one of the outdoor dining chairs despite a no smoking on the property rule. I would like to replace it, ...

Hello everyone. I would appreciate your advice regarding a recent reservation. Our guests were affected by an unexpected power outage caused by an issue in the area where the property is located. The home is in a rural area, outside the city, and accordin... Latest reply by Paula

I have searched but I may be missing current Airbnb policy? Background: guest requested late checkout. I allowed 2 hours but they stayed 1.75 hrs extra without approval. I had to pay extra to cleaners for waiting and could not have the house available t... Latest reply by Helen3

Hey Fellow Hosts !! Anyone up for Wishlist Exchange??? Mine is - https://www.airbnb.com/h/creativestays Hoping a positive feedback from the fellow hosts !! 殺殺 Latest reply by Vivek143

  Hello everyone , I hope you’re having a great week! Helping your guests know what to pack can make a big difference in their stay. A few simple tips can prevent surprises, reduce stress, and let guests enjoy their trip to the fullest. Sharing your lo... Latest reply by Elisa

I’m looking for advice because I’m struggling to understand Airbnb’s decision regarding a review dispute. A guest attempted to access my property before the listed check-in time and then contacted Airbnb saying they were having trouble checking in. Since ... Latest reply by Cintia188

We just opened up our home on Airbnb and our first renters arrived this past weekend. For the first 3 nights they were ideal with no issues but then on the last night they started showing red flags. Sending me pages of text messages with feedback of what ... Latest reply by The-Ruma0