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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

When trying to verify my phone number in Airbnb, it says, "you've reached maximum confirmation attempts, try again in 24 hours."But I didn't try to verify my number before. What is causing this? Please help. Latest reply by Anish423

I’m looking for advice from other Airbnb guests because I’m extremely frustrated with how Airbnb has handled a damage claim against me. During a recent stay, two pieces of furniture broke: a chair and a bed. In both cases, we were simply using them for th... Latest reply by Zhen197

I’m an experienced Super-host seeking assistance from an Airbnb Community Manager regarding a review-removal case that has already been denied through the standard process. I am not requesting removal merely because I disagree with the guest’s review or r... Latest reply by Kyle1202

I've been a host for about a year now and love Airbnb. I really like being a guest but hosting is another matter. I've had some strange reviews from guests who didn't respect the guidelines of the house and clearly didn't read the profile. They didn't hav... Latest reply by Darren544

Hello everyone I hope you’re having a great week! Whether you're hosting remotely or on-site, the key to success is creating a welcoming and engaging experience for your guests. Each approach has its own unique advantages, and the best choice depend... Latest reply by Elisa

Hello everyone , I hope you’re having a great week! The time between reservations can make a big difference. Some hosts may need a few hours for cleaning, laundry, maintenance, and restocking, while others can turn over a property more quickly. Hav... Latest reply by Carole1231

Hi all, I had a private photoshoot in Venice through airbnb last September. She said that the photos would take about 7-14days on the day of the photoshoot, but we never received them. I’m extremely disappointed for the fact that the host refused to giv... Latest reply by Mark6452

we stayed at an airbnb with 160 reviews and the place was rated as nearly 5 out of 5.when we got there we found a badly maintained apartment, poorly functioningplumbing. cleaning was something they had apparently never heard of:the fridge gaskets were B... Latest reply by Josie248

Hello, I am posting this largely to shed light about an ongoing issue. I recently stayed at a shared Airbnb in Salt Lake City. I've reached out to Airbnb about this issue and was given a refund. However, the host's page and listings are still active. Whil... Latest reply by Patricia2526

Hey there! I had a 2 night stay in Charlotte, NC last weekend...was "reluctant" about this initially because the host of this one felt SUPER business-y...not refundable, required a $500 deposit (I didn't see that before booking, felt sneaky but I was 'st... Latest reply by Lyna-And-Mochi0