Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

After many years of hosting guests once or twice a year, we recently started hosting full time. Everything started out fine, but the last two weekends we've had some real slobs staying at our house. The first group spilled a coke on one of the beds and le... Latest reply by Deb216

Hello everyone My name is Rhonda. I’ve been a Airbnb host for a little over a year and it’s going quite well. This is my first time to post anything here so I hope I am doing this correctly and putting this in correct place. my issue is with a potential... Latest reply by Elisa

I’m writing this post to warn fellow Airbnb guests and to express my deep disappointment and frustration with a recent experience that has left me emotionally drained and anxious. Despite being a seasoned guest and host on Airbnb myself, I found myself in...

Had anyone had the unfortunate situation of finding out about a guest stealing and needing to confront them on the spot? Earlier this afternoon, I just realized that one of the guests staying with me was carrying my handbag while she was on the way out, a... Latest reply by Vicky595

I started listing in Egypt, Red sea region recently, everything is amazing the region is blessed with nature and spectacular location, but we're facing a particular repeated issue of the local nationals couples and mixed nationality couples if it inclu... Latest reply by Elena4390

I have just listed with Air B&B and taken my first booking for 3 days over Christmas. However, now I am looking at the guest profile I see that they have been a member since 2017 but there is no information apart from a photo. No reviews. I am wondering i... Latest reply by Jane1122

I had a guest who lied about the amount of people on his reservation, to get a cheaper price. The guest was very upset when he realized that I lived at the property. He made a reservation for 1 person then showed up with 5 then switched it to three and de... Latest reply by Karen114

Hello everyone, I hope you are doing well today. It’s impossible to deny that handling challenging situations with guests is something most hosts face at some point. Whether it’s dealing with unexpected mess, following house rules, or communication ... Latest reply by Elisa

I have been hosting for two years now and have seen my share of shady and suspicious guests. I am wondering what actual scams other hosts have seen committed by potential guests. The most serious scam I ever saw was what I believed to be a key-copying ... Latest reply by Rebecca

I’ve been having a bit of trouble with bookings lately—there’s been a huge drop, and I haven’t had any reservations for the entire month. Even though I’ve adjusted the dates, no luck so far! Any tips or advice would be super appreciated! Also, I’m excited... Latest reply by Rebecca