Hello, a current guest reported no central heating for the purposes of drying clothes (it is summer here) it would seem there is a fault which I had hoped to resolve during their stay but lookalike it will take longer. I have apologised to the guest, what additional measures do you recommend?
Had my guests reported no central heating in July I would respond with: You are right. The heating system is turned off. It is summertime, have you tried to open a window?
So your guests will turn the heat on to dry their clothes but at the same time open all the windows because it is too hot inside? You have to draw the line somewhere.
Our central heating is on in our apartment as the guests are from Malaysia and an English summer doesn't really help them get comfortable. I suspect a Scottish summer is probably even colder.