Constant Error Messages When Entering TRN Number for Tax Filing on Airbnb

[Helios-Lux-Stays0]

I have already registered my company for corporate tax and obtained a TRN number. However, whenever I attempt to add it on the tax page, I consistently receive the error message:

“Something went wrong, we’re unable to submit your info at this time, please try again later.”

I’ve tried different devices and browsers, but the issue persists. My payouts are now at risk of being paused, and I have upcoming bookings that I need to manage.

Can someone advise me on the appropriate team or person at Airbnb to contact? Unfortunately, their customer support has not been able to provide any helpful resolution so far.

Thank you.

[Helios-Lux-Stays0]

@Bhumika @Jenny 

i would be grateful if this can be seen to urgently