Does anyone else bolt EVERYTHING in their listing to the ground?

[Richard531]

If something is meant to stay in place and can possibly be moved, we bolt it to the ground.  Period. 

Examples include but are not limited to:

All bedside tables, all sofa end-tables, all dining tables, easy chairs/recliners, free standing sofas, pool tables, video game machines, karaoke machines, deck chairs, ALL artwork (finish nailed to the wall).

I want things to be arranged the way they’re supposed to be arranged.  And there’s no way my crew is going to put everything back exactly where I want it if it’s moved by a guest.  The reason why guests move EVERYTHING that is able to be moved has always baffled me.  But there is no stopping it.  So I simply don’t allow things to be moved anymore.  End of story.  Strangely, I’ve never gotten a comment from a single guest about it (been doing this about the last 750 guests or so). 

About once a year, we’ll back out the screws on things like dining tables and bedside tables in order to deep clean under/behind them (it can be pretty nasty!).  That’s not a fun day!  But it’s worth it for the rest of the bookings to have our items where they’re supposed to be. 

Excited to hear what you guys think or if anyone else is as strange/neurotic/OCD (or genius?) as I am!

[Elaine701]

Oh, ok. Sorry, I thought your problem was with guests. 

[Sarah977]

@Richard531  "I feel small because there's operators that have dozens (even hundreds) of properties.  I'd like to get there someday".

And you know what I see on the review pages of those "big players"? Tons of reviews complaining about dirty homes, scummy pools, non-working appliances, damaged furniture, and "hosts" who were not attentive to issues or suitably communicative. 

Then the responses to those reviews are just attempts at damage control, and are all from the same script. "We pride ourselves on good service and will definitely be following up on the issues you mention with our regional manager", blah, blah.

Be careful about taking on more than you can effectively manage.

[Richard531]

"Be careful about taking on more than you can effectively manage." Words of wisdom that I'm listing to very intently.  Much appreciated!