Fraudulent Charge

Fraudulent Charge

AIRBNB Charged my company credit card when we did not use their service.  I have been back and forth with their so called "Community Support" and was told it was basically my fault.  They indicated I allowed someone to use my card which I did not.  They will not povide me a receipt or evidence that the booking was even made.  DO NOT USE THIS COMPANY!!!!!

3 Replies 3
Till-and-Jutta0
Host Advisory Board Alumni
Stuttgart, Germany

@David12567 Usually it's the business of the card issuing bank to block a misused card or to handle fraudulent use - not Airbnb's.

Their response. If they determined that the charge is not fraud why will they not supply a receipt that should have been sent to my email.

 

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The charge wwill be disputed and our attorney has been notified!