Guest had a dinner party

Kitty104
Level 2
Spokane, WA

Guest had a dinner party

I have 4 bedroom house and I rent out 3 of my rooms as separate private rooms. I only allow 1 guest per room since the guests have to share 2 bathroooms, and I also live in the home (I have my own private bathroom). 

I have it in my house rules and pre-booking message that there is only 1 guest per room. 

 

A current guest in one of my rooms had a dinner party and she brought over 5 people without telling me. 4 adults and a child and they used my personal food/drink; I have a separate fridge & cabinets that are labeled "Guest" so people know where they can put their food (I have separate & labeled area for each guest as well.) 

How should I confront her about the extra guests? I know they didn't stay the night but my house isn't that big. I have no idea who these people are and I don't appreciate her bringing strangers into the house, especially when they use my personal food/drink. 

4 Replies 4
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Kitty104 reviews scores are gold dust to hosts. If you raise it with the guest and they take it badly you guarantee yourself a poor review. Personally I would say nothing BUT leave an honest review of them. Unless there is some monetary benefit in discussing it with them its just not worth it.

Cheri354
Level 10
Helena-West Helena, AR

@Kitty104 If the guest is still and has broken house rules and caused safety issues (strangers in the house) you can alert airbnb to terminate their stay with no refund. Find a way to lock up your 'personal items' so that's not a temptation in the future 🙂

Helen3
Top Contributor
Bristol, United Kingdom

Do you have it in your house rules that only guests are allowed at the listing and no visitors are allowed @Kitty104 ?

 

personally I would have a chat with the guest and say having visitors not on the booking invalidates your insurance and is unfair to guests and that your personal food/drink was used by her visitors and remind her guests shouldn't be using your personal food . 

i think if you approach this in the right way hopefully it won't impact on any review  from the guest. 

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hi @Kitty104

 

I understand this was a difficult situation to navigate, but I see our wonderful hosts @Helen3@Cheri354 and @Mike-And-Jane0 have made some suggestions on how you can approach it. Have you taken any further steps since your post here to resolve this?

 

It would be great to hear what happened, and if you need any more help. 😊 

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