Guest with stays but no review

Deanna301
Level 2
Richmond, TX

Guest with stays but no review

So, I'm relatively new but just had a guest who broke a cabinet drawer and didn't leave me a review.  I realized it's probably because they didn't want to receive my review.  The drawer was a quick fix so it wasn't a big deal.  My person is a contractor.  It was fixed in no time.  NOW I have someone coming in with two stays and zero reviews and wondering if that's what people do when they do not want to receive a review.  Thoughts?   

2 Replies 2
Patricia2526
Level 10
Manila, Philippines

Hi @Deanna301 

 

I’ve never had any issues with new Airbnb guests who have zero reviews. I make sure to communicate how Airbnb works, emphasizing that this is our home and that I expect them to leave it as they found it at checkout. After all, both new guests and new hosts have to start somewhere. 😊

This upcoming guest has stays, she just doesn't have any reviews.