Guest with stays but no review

[Deanna301]

So, I'm relatively new but just had a guest who broke a cabinet drawer and didn't leave me a review.  I realized it's probably because they didn't want to receive my review.  The drawer was a quick fix so it wasn't a big deal.  My person is a contractor.  It was fixed in no time.  NOW I have someone coming in with two stays and zero reviews and wondering if that's what people do when they do not want to receive a review.  Thoughts?   

[Patricia2526]

Hi @Deanna301 

I’ve never had any issues with new Airbnb guests who have zero reviews. I make sure to communicate how Airbnb works, emphasizing that this is our home and that I expect them to leave it as they found it at checkout. After all, both new guests and new hosts have to start somewhere. 😊

[Deanna301]

This upcoming guest has stays, she just doesn't have any reviews.  

[Frances3408]

@Deanna301. Reviews are blind so any submitted are going to appear after 14 days; you dont get to choose unless issues and Airbnb intervens. I have very occasionally had such a guest so I rely on extra questions upfront to clarify. It would help hosts if every host completed a guest review and vice versa imo.

[Helen3]

It's a shame you didn't leave a review for the guest who broke your cabinet drawer . Why didn't you? 

The platform relies on hosts and guests leaving honest reviews @Deanna301 

about 25% of my guests have no previous reviews . Sometimes because they are new to the platform and sometimes because some  hosts particularly  larger scale hosts are too lazy to leave their guests a review . 

[Deanna301]

@Helen3, the guest who broke the cabinet drawer? I did leave her a review.  I assume she didn't review me because I would have received it since I left her a review.  Right?  Yes.  

The QUESTION is...I have someone coming in.  She has TWO stays but ZERO reviews.  So, you believe that is because the HOST didnt review her?  Again, I'm relatively new so I didn't think about that.  I review everyone as soon as I go to my house.  I want my reviews so I'm anxious to get them.  Good point.  Thank you.

[Alex]

Hi @Deanna301, 

Hope everything is going well! Did you check the answers you received on your post? They might be useful in clearing up your thoughts about your question. 🙂

Let us know if you need any further assistance! 😄

Alex