Guests Identification and Verification

Level 1

Touring my home

I keep having people book and then request I meet them at th... Latest reply

I keep having people book and then request I meet them at the house for a tour before their stay. Is anyone else facing this ... Latest reply

Level 2

Vienna, Austria

How can it be that Airbnb does nothing about insulting and h...

Hi, I'm Silvia, 29 years old, from Vienna and I rent out my ... Latest reply

Hi, I'm Silvia, 29 years old, from Vienna and I rent out my flat on Airbnb on the side to earn some extra money. I have put a... Latest reply

Level 2

Bookings

As it’s our first year sometimes we’re very busy. October is... Latest reply

As it’s our first year sometimes we’re very busy. October is been quiet only one booking a couple in November and then booked... Latest reply

Level 2

Little Rock, AR

How to credit guest after settlement has been received.

My housekeeper missed the cleaning date and did not have the... Latest reply

My housekeeper missed the cleaning date and did not have the house clean prior to guest arrival. How can I credit back the $1... Latest reply

Level 2

Spencer, IA

What percentage of refund would you give a stay when your wi...

We had a stay scheduled and complete their stay as well as a... Latest reply

We had a stay scheduled and complete their stay as well as added a few more days on, but our wifi wouldn't work. We spent ma... Latest reply

Level 2

Los Angeles, CA

My repeat guests can't find my listings!!!

Hi Everybody, my name is Mia, and was Wondering if other hos... Latest reply

Hi Everybody, my name is Mia, and was Wondering if other hosts have the same issues...Have been a host with 3 properties for ... Latest reply

Winter Release: Your questions answered here

Winter Release: Your questions answered here

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