Hi all, need some advice: we are new to this and our second set of guests is there now. We have a “no pets” policy.
This guest messaged me a few days ago asking if they can bring their two dogs—one little and one boxer size. I said that although we love dogs, the answer is no. One of our own dogs tends to pee inside if she’s smelled that other dogs have been there. I explained this to him. He said he understood.
This morning on our surveillance cameras, I see a little dog walking out the front door and coming back. I feel surprised and disappointed.
Now what to do? I am thinking of messaging him, saying I know he brought a dog—at least one—and that I can either ask him to leave for violating this rule, or he can send me a pet fee of $150.
Doubly frustrating is that these guests are renting our place at a very low rate (before I understood that “smart pricing” was not so smart!)—but that’s a different story.