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Help with a difficult guest who messed up my place
30-03-2022
07:51 PM
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30-03-2022
07:51 PM
Help with a difficult guest who messed up my place
Hello am new to the community and this is my first post. I have just met a difficult guest who messed up my place, clogged the toilet and refused to get out 4 hrs after check out. I am here to cry, don’t know what to do but come to the arms of fellow hosts. Sad that most people are leaving..
30-03-2022
07:51 PM
3 Replies 3
30-03-2022
09:53 PM
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30-03-2022
09:53 PM
Hey @Pamela1024 , that is absolutely awful for you. Are you not able to maybe open a dispute with airbnb to get money back for any damages?
30-03-2022
09:53 PM
30-03-2022
10:27 PM
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30-03-2022
10:27 PM
30-03-2022
11:13 PM
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30-03-2022
11:13 PM
Unfortunately, these things happen. You should be able to get reimbursed.
Open a case with Airbnb now.
Get things repaired and keep receipts.
Take photos.
Communicate with guest and write everything down.
There is no reason why you shouldn’t get your money back.
I know how distressing this can be, but don’t lose faith. X
30-03-2022
11:13 PM