Host making false accusations of damage

Paula2430
Level 1
Burleson, TX

Host making false accusations of damage

I'm a healthcare traveler I stayed in a very small room in Fullerton California. I work-hour night shift from 7-7. I was supposed to stay from 9-4 to 9-9. On 9-7, the host is outside my door hammering at 3 pm in the afternoon. He was informed before I arrived and when I arrived I Worked nights and the times. I said something and he told me if the hammering made me uncomfortable I could leave. When I went to the bathroom he locked me out of my room. There were wifi smart locks on all the doors. I message him and he let me in. I cleaned the room and made sure I took a picture. Then left. Well I requested my money back then he claimed I damaged the room. I'm so glad I took a picture. This happened sept 7  first one is my picture and the second are the hosts claims now I would like all my money back he was asking for 200 dollars from me

1 Reply 1
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Paula2430, Did you manage to connect with the Host and get this resolved?

As it has been a few weeks since you posted, did you happen to reach out to the Airbnb Customer Support team regarding this unfortunate incident?

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