I'm taking my mother to New York for her 70th birthday and wanted to get us somewhere really special to stay. I found a penthouse in Manhattan and booked it, but upon further inspection (which I really should have done at the time) I can see the host has multiple listings in the city, none of which have been reviewed, and the address they're displayed is way out in New Jersey.
They've also contacted me on WhatsApp to thank me for booking, which is what raised my suspicions initially. What are my best steps for verifying the booking? And what should I do if I'm unable
Thanks