Incorrect dates on booking

Daniel14400
Level 1
London, United Kingdom

Incorrect dates on booking

Hello! I accidentally booked an apartment in Vienna for the 20-23 March, rather than when I was actually there..the 20-23 February. Leaving it a little late but if anyone is after accomodation for those dates, I am looking to transfer the booking. I booked the accomodation for £616 for the three night, and am looking to recoup £400 for the booking. It hosts up to 6 guests!

3 Replies 3
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Daniel14400 This is not allowed on Airbnb so anyone taking up your offer risks being denied entry to the Airbnb.

Elisa
Community Manager
Community Manager

Hi @Daniel14400 😊

Thank you for sharing this here!

 

I'm sorry about the situation. Unfortunately, as @Mike-And-Jane0 mentioned, this isn’t possible.

Did you try calling Customer Service to see if they can help?

 

Warm regards, 🌻

 


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Daniel14400
Level 1
London, United Kingdom

Ah ok, thanks for the response! The lack of flexibility from the host (a rental group) has been a real shame despite giving them a months notice of the mistake.