I’ve had all 5 stars across the board until the guest from hell arrived. She had only booked one adult but came with her daughter and another female adult. Me bring the nice host questioned her and she made up some bizarre malarkey. Anyway I went any got another set of towels. She contacted me to ask where the iron was shortly after She arrived which I thought was odd. It was the midfielders of the day & her daughter wanted to head to the beach. I suddenly thought. She’s going to iron the bed linens. I don’t iron them fur several reasons, environmental issues, I like the look of non ironed sheets. They are super expensive organic Colton linens. She missed about quite a few things. But she also charmed the pants off me.
I gave her a 5 star glowing review despite the hiccups including her not leaving for nearby an out after checkout. This was very awkward as my timing is like a military operation. I actually knocked & let myself in half an hour later in which they were just hanging out. The flat was in a good enough stare to go.
She gave me 1 star for cleanliness. That’s insane. All parties either did have me glowing review with all 5 stars. Airbnb says there’s nothing I can do as she’s entitled to her opinion!!
sge sent me a long list of why she marked me down most of which had already been addressed in my listing saying if this is problematic please do not book. An example. No outdoor shoes inside. She insists that she showed up unaware & that I should provide new clean slippers for everyone if they can’t wear shoes. This is nuts. She only paid for one person and brought 3!!! She hit a bargain.
o don’t tho knits possible im the only one she’s done this too. It seems a psychological thing as my that is spotless!!
how can I investigate if other Horst sge stayed with have had a similar situation?