Is this Bait and Switch from NYC hotel listing on AirBNB?

Rajesh132
Level 1
College Station, TX

Is this Bait and Switch from NYC hotel listing on AirBNB?

I booked a hotel room on AirBNB and prepaid. The hotel canceled the reservation a month in advance of my stay and offered to give me a new reservation at a higher price.

 

They said they have no record of my AirBNB reservation although I have my confirmation number, confirmation email and AirBNP host message of reservation confirmation.

 

Is this a bait and switch?

 

Are hotels listing their rooms on AirBNB simply to cancel the bookings to offer the same room at a higher rate?

3 Replies 3
Helen3
Top Contributor
Bristol, United Kingdom

Did you make the booking with the hotel or a third party host @Rajesh132 

 

 

Deb216
Level 10
Newport, RI

I would contact your credit card company and make sure you received a full refund.

Be careful.

 

If you're ever thinking of visiting Cape Cod instead 🙂  Please book my home!  I treat my Guests with care & respect.  Have a safe & enjoyable summer!

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Rajesh132 what did Airbnb say about your reservation? If the host is behaving like this then they need removing from the platform.