Kan en gjest avbestille etter at han har kommet til oppholdsstedet / Can a guest cancel after he has arrived at the accommodation

[Alf-Per0]

Jeg har en gjest som skulle være fra lørdag til fredag. men som nå, mens han er her, plutselig har kansellert reisen. Kan han kansellere en påbegynt reise?

I have a guest who was supposed to be from Saturday to Friday. but who now, while he is here, has suddenly canceled the journey. Can he cancel a trip that has already started?

Google translation added by OCM

[Dave-and-Deb0 · Accepted solution]

Hi @Alf-Per0 

Yes, a guest can cancel at anytime however when they cancel and the cancellation policy that you have set at the time will determine if and how much of a refund the guest would receive.  I took a look at your listing and it appears that you have set a flexible cancellation policy which is very flexible and in most cases, the guest would likely get a refund.  Here is an explanation of the cancellation policies.

https://www.airbnb.com/help/article/475

You may want to change to a more strict cancellation policy.  

David