Listing in wrong city

[Lindsay634]

Airbnb AI has placed my listing in the wrong city.  I know you can't do anything, but I want to warn other hosts to always check what is happening with their listing.  I have not had any reservations since this happened, because the city listed is not as desirable as the city I am actually in.

[Alicia753]

Hi Lindsay,

Thanks for sharing this important warning. It's a great reminder for hosts to regularly check their listings, especially when using AI tools, as even small details like location can significantly impact bookings. 

For reference, it’s best to contact Airbnb customer service and provide the exact coordinates from Google Maps to correct the city for your listing. While this issue is rare, Airbnb has internal tools to make the correction, but they will require the precise coordinates to do so.

I hope this helps.

All the best,

Upfish Management

[Lindsay634]

I have done this many, many, many times!  Still no resolution and still no answer on how to speak to someone who is not reading a script in a call centre!