Log in to airbnb account without phone

[Joshua1109]

I just dropped my phone and cracked the screen so that nothing can be seen at all. I am travelling to an airbnb tomorrow and need to communicate with the host TODAY. When I attempt to log in to airbnb on the computer, I am told the only way I can log in is by receiving a code via text on my phone. Obviously, that will not help me. On this support site, I was able to get the code via phone call, which I was able to get without seeing the phone screen, but I cannot access my reservation from here. I need to get into my account to communicate with the host immediately.

[Till-and-Jutta0 · Accepted solution]

@Joshua1109 As this is a user forum, just my advice: contact the Airbnb support by phone.

You can search for phone numbers at your place through this forum.

Hope it helps.

[Joshua1109]

Thank you! I sort of panicked after the screen break, but was eventually able to navigate to my guest profile after logging into this forum, so should be able to take care of what's needed. Thank you!