Long Term Customer Leaving AirBnB

[James3842]

I have been a loyal customer for 9 years spending 100k year.  The listings are getting poor and the accommodations are getting tired. In short AirBnB has no desire to check or maintain quality.

The listings are over priced and mynimpression is that it is a profit machine now and losing sight of its value, in essence dast growth outpacing customer setvice snd quality.  Hotels are now much cheaper than AirBnB which is now a hit and a miss with no real protection and little value offered.

I will be deleting my account after my final booking thus week, where amenities and property did meet the price paid.  Amenities had a lot missing, so owner has lost control on exit and cleaning, thus us now becoming very common and customer service couldn't care less.

I hope the coming recession gives this profit machine a firm slapp in the hope it may bite the dust once and for all.

Adios and good to see the CEO finally realising they spoiled **  big time with over charging and underhand tactics with inflated prices, zero loyalty, little value. Too little too late.

**[Inappropriate content removed in line with the Community Center Guidelines]

[Mike-And-Jane0]

@James3842 Wow with a spend of £100,000 a year for 9 years you must have hundreds of reviews.

But wait - You only have 7. 

What's going on I ask myself?

Oh is it all BS as our American cousins would say?

Delete your account by all means - I suspect you won't be missed.

[James3842]

Your part of the problem not the solution. As per the ceos latest presser, you will get a reality check soon.

[Mike-And-Jane0]

@James3842 Is that an admission that you may have exaggerated your usage of Airbnb?

[James3842]

Takes more than reviews. I'm a customer and your ** attitude towards customers is what's ** everything wrong with this **.

Never assume and don't bother**

**[Content removed inline with the Community Center Guidelines- Please be respectful in your discussions  in Community Center]

[Kia272]

@James3842  Given the attitude that you've displayed here, I don't think you'll be missed. 

[Mar125]

@Mike-And-Jane0 

you are shifting topic again. 

you must be really good at car racing. turning corners like crazy

[Mar125]

@James3842 

In a way i agree. 

indeed, Airbnb is missing a loyalty programs for guests and hosts.

It makes no sense for Airbnbers who used Airbnb very often that doesn’t get any discount for loyalty. 

Same with our hosts too, we get penalized by search ranks since 1 low rating can change everything.