New Strict Cancellation Policy - Boo!

[Ryan63]

This new strict cancellation policy is really lousy for my business, and I'm pretty unhappy about it.  

My vacation home is booked almost every night, and nearly everyone who books it does so months in advance.  For the few reservations that guests have canceled, the rates I could charge for those canceled nights were only about 50-60% of what the canceling guest paid.  

It only stands to reason that a more forgiving cancellation policy will result in more cancellations, and reduced revenue for my business.  

Airbnb evidently sees an upside to this, and maybe it's a good thing for the whole community, but it's only bad news for my business.  Since I've been marketing my properties outside of Airbnb, this decision brings me a step closer to removing my listings and offering my property through other channels, where I can set my own cancellation policies.  

Shouldn't Airbnb have an obligation to poll its hosts before making decisions like this?  If that happened, I certainly saw no such participatory outreach. 

Infuriating!!!

[Lizzie]

Hello @Ryan63, @David126, @Huma0, @Matthew285, @Donald28, @Margaret278, @Allison2, @Lisa723, @Tami29, @Alice-and-Jeff0, @いずみ荘--Izumisou-0, @John1387, @Yan3, 

Thank you again for all your feedback here regarding the Strict Cancellation (Grace Period) update.

I wanted to let you know, that your feedback has already been really helpful to the Airbnb Team. We have noticed you have a few additional questions and have raised some specific concerns. In light of this, we wanted to come back and provide you with more information.

We have just posted an update in the Airbnb Updates board here in the Community Center. Please do have a look at this post and if you have any further feedback it would be fantastic to hear it on that topic. 

I know this is an active conversation here, but to prevent further confusion and to make it easier for your feedback to all be in one place, I am going to close this thread. We really want to continue to hear your thoughts, so please don't stop the conversation. As mentioned above, please visit the New strict cancellation policy update topic and share your thoughts.  

I hope you find the extra information useful.

Thanks,

Lizzie