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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I’d really appreciate advice from experienced hosts on how you would handle this situation. I’m a co-host, and the account holder is a Superhost with a 4.97 overall rating. We have 3 listings recognized as Guest Favorites and in the top 10%, and the prope... Latest reply by Helen3

Note: Please only answer if you have direct knowledge and can back-up your answer by pointing to an article or providing a message thread from support so there is something in writing. There are numerous posts both on the Community Center, FB pages and T... Latest reply by Karl1359

So I'm being falsely accused for something I did not do all because I reported the co host for sexual harrassment after my fiance left to go to work I caught the co host that lives there peeking in my room so I opened up the door and asked what he was d... Latest reply by Mike-And-Jane0

Hello everyone I hope you’re having a great week! Whether you're hosting remotely or on-site, the key to success is creating a welcoming and engaging experience for your guests. Each approach has its own unique advantages, and the best choice depend... Latest reply by Elisa

We have just had a very, very frustrating and difficult experience with Airbnb. We have been renting out this property for some time and, until now, all previous guests have rated us between 4 and 5 stars for cleanliness, with many reviews explicitly ment... Latest reply by Emilie

I decided to sell my house so I’m canceling reservations that are months out. Why am I being charged a fee? Latest reply by Paula

I’m a Superhost who rents a room in my own home. Today I had a reservation where the primary guest’s profile photo showed his face, but the second traveler on the booking had a photograph of a firearm as his profile photo. No face, just a gun. I called su... Latest reply by Rebecca

We were researching airbnb's and unintendedly committed a $659.00 reservation for a house.Upon realizing the unintended reservation, our credit card was charged. We immediately followed the cancellation process but was informed we would be getting only $1... Latest reply by Helen3

Greetings! How do you avoid having to cancel a booking when a current guest requests to extend their stay? My current guest has been here 5 months (from Furnished Finder) and wants to stay another 2 months but I have a 4 nite booking in September. It’s ... Latest reply by Catherine4111

I've been a Superhost for over a year and recently had to cancel my first-ever future reservation because I realized that continuing to rent one of the two rooms in my home was seriously affecting my sleep and wellbeing. The room is directly beside my bed... Latest reply by Helen3