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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello Hosts, I hope you're all doing well Cancellation policies are a topic that often sparks discussion within the hosting community. While some hosts prefer a more flexible approach, others choose stricter policies. Which cancellation policy d... Latest reply by Elizabeth-And-Amy0

Hi Fellow Hosts, Quick question — are you seeing better results with short stays or longer bookings these days? I’ve been hosting a studio in Delhi NCR and trying to understand what really works in terms of guest preference and overall experience. Sometim... Latest reply by David13337

Hello everyone , I hope you’re having a great week! Hosting styles vary widely among hosts, but many share a common goal of making guests feel welcome and at ease. Some are masters of the warm welcome, from handwritten notes to local snacks or perfectl... Latest reply by Elisa

My parents are in their 60s and rent a room in their house in Orlando, Florida. I help them manage because they don’t speak English. We recently had a guest that was very pleasant and was dropped off by a nice lady. The very next morning she started scr... Latest reply by Karin3209

The Context: A "Firm" Policy That Isn't Firm AnymoreI have been hosting with a Firm Cancellation Policy. For those who don't know, under "Firm," if a guest cancels within 24 hours of check-in, the host is entitled to a 50% or 100% payout (minus fees) beca... Latest reply by Amy1554

Let me say something most hosts don’t want to admit:If a guest is already building a case against you…the review is already written.And no — giving a refund won’t save you.The Biggest Mistake Hosts Keep MakingA guest starts complaining.Then:“Can we get a ... Latest reply by Debora2125

Hello, I have a guest that wants to cancel his reservation 1 day prior to arrival (he booked with us 3 months ago) as he has acknowledged he made a mistake on his scheduling dates. I have a strict cancellation policy and per my policy, he isnt entitled to... Latest reply by Teddy125

I'm a frequent Airbnb user and I've been sitting in a cafe for 6 hours trying to resolve this.After booking, my host sent a link requiring me to sign external Terms & Conditions not disclosed in the listing, which include:Data shared with ad networks and... Latest reply by Will4633

Hi everyone! I’m a host from Guwahati, Assam. I was previously in the Top 1% of hosts in my area, but have been facing some challenges recently.About 3 months ago, I had to cancel a few reservations due to a family bereavement, which was an extremely diff...

I had a guest make a booking a few hours ago for tonight. Now they want to cancel. My cancellation policy is moderate. Am I obligated to refund their entire stay or just a portion? Latest reply by Lorina14