Quality Control

Kevin3246
Level 1
Castlegar, Canada

Quality Control

Hello and Goodbye,

 

After many years of using Airbnb, I am happy to report I bought a house in Mexico where I like to spend my winters. I'm done with Airbnb and happy about it.  A big reason for doing this was the declining quality of airbnb's, especially with poorly equipped kitchens, inaccurate listings and arriving only to discover I had to go out and buy things like soap, toilet paper, pots/pans, utensils, etc.  Why Airbnb doesnt have better quality control baffles me. Either a pre-entry-entry-exit-post exit checklist or a person to verify the listings.  I'm out. 

4 Replies 4
Robin4
Top Contributor
Mount Barker, Australia

@Kevin3246 

 

Kevin, I can think of only 2 reasons why you have repeatedly had these unfortunate experiences in your travels with Airbnb.

A/........You were looking for a chateau for a backpacker hostel price!

B/........You booked properties without paying any attention to the hosts previous reviews or hosting history.

A dream come true is not always going to fall in your lap Kevin, it's up to you to do a bit of homework too and make sure the listing you have booked will meet your requirements.

 

I am a proud Airbnb host, I go out of my way to provide the best experience I can for my guests. This is what every guest, yes, even overnighters gets in the cottage fridge.

Fridge Suppies.jpg

 

A selection of cheeses, eggs and bacon, fruit and fruit juice, bottled water, milk and a bottle of wine! No guest has ever had to leave here to find something I didn't supply.....

IMG20170308181344   01.jpg

 

Most hosts I know are like me, we want good reviews because that is where our future business comes from.

I have stayed in many Airbnb's as a guest and, apart from one, every one has met or exceeded my expectations.

But Kevin, I didn't spin 'the chocolate wheel' or play 'pin the tail on the donkey' to select the property I wanted to stay in......I do my research.

I am sure you will be much worse off if you approach booking hotels with the same diligence you have shown to us Airbnb hosts!

Sure there are sub standard hosts and properties but, that's not my fault or Airbnb's! That's your fault and I do resent that you are taring us all with the same brush.

 

'Hello and goodbye' yeah that's the one comment you made that I feel good about.......

 

Adios Kevin!!

 

Cheers........Rob

Thats BS.  I'm in an AirBnB now and there are no garbage bags, the one kitchen knife is too dull to cut cheese, there is no cutting board, the mirrors in the bathroom are small 8: squares aimed at my chest, the two burner stove doesn't get hot enough to boil water or cook eggs on, etc, etc.  None of this was in the comments when I booked this home.  

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AirBnB should have some form of QC.

 

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Mike-And-Jane0
Top Contributor
England, United Kingdom

@Kevin3246 But was the Airbnb you are in at the budget end of the scale? I think the point @Robin4 was making is that not all Airbnbs are equal. Most guests get a good place to stay - Although ours does not match up to what Robin offers!