Question about responding to reviews

Level 2

Longmont, CO

Advice for a New Host

Hello all. I'm a new host, and I'd like your advice or expe... Latest reply

Hello all. I'm a new host, and I'd like your advice or experiences regarding reviews and guests. We've hosted 6 reservations... Latest reply

Level 3

Chicago, IL

Guests leaving things behind!

Hello, how do you hosts handle different guests seemingly ... Latest reply

Hello, how do you hosts handle different guests seemingly repetitively leaving behind items? I have shipped things ranging ... Latest reply

Level 2

Congo, Australia

Declining booking requests - especially bookers with no info

How do you handle declining booking requests? Especially boo... Latest reply

How do you handle declining booking requests? Especially bookers who provide little to no info on themselves. Also do you thi... Latest reply

Level 2

Raleigh, NC

reservation indicates can lead to an unauthorized party?

What do I do if my guest is getting a flag that their reserv... Latest reply

What do I do if my guest is getting a flag that their reservation is an unauthorized party. I'm guessing it's flagged because... Latest reply

Level 1

London, United Kingdom

100% refund to guest because we didn't mention our cat in li...

We recently had an extremely frustrating experience as a Hos... Latest reply

We recently had an extremely frustrating experience as a Host and I'd love to know if anyone thinks we have grounds to challe... Latest reply

Level 10

Tucson, AZ

I will no longer post a bad review about a guest

I had an awful guest experience and tried to settle it with ... Latest reply

I had an awful guest experience and tried to settle it with the guest personally. She stayed at a reduced rate and then neede... Latest reply

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