Refunda

[Jennifer5080]

Hi! We have a had a kitchen sink leak and our guests have one more night left. Does anyone recommend what they do in this situation? Should we give any type of refund? Thanks!

[Joan2709]

@Jennifer5080 

How big of a leak? Can the guests still use the sink? Are you able to get the leak fixed? I would try to get the leak fixed even while they are still there and would offer a courtesy refund. Airbnb typically offers a 30% discount off the nightly rate for every day the amenity is not available or only partially available to the guest.