I'm in my first year of hosting and am just now starting to get repeat guests. Right now it's easy as I don't have years and years of guests so recognizing a name is easy. However...
Is there a way to identify that a guest is a repeat customer without relying on your memory?
Not an idiot af all! The first year Is a huge learning curve. I learned everything from these discussion boards. I would hate to imagine how we would learn and grow without it.