Request for refunds after booking

[Susan5003]

How do other hosts reply to a guest asking for a discount after they book? For instance, they are past the date if canceling for a refund, but shortening their stay.  I want to be polite, but stick to my cancelation policy.

[Mike-And-Jane0 · Accepted solution]

@Susan5003 How about a compromise. Tell the guest that they can modify the stay for zero refund but that if you then manage to re-book the released dates you will compensate the guest for said dates.

[Susan5003]

That's a great idea- thank you !