Reviews Missing On My Profile

Sam7982
Level 1
London, United Kingdom

Reviews Missing On My Profile

I both host and travel regularly using Airbnb but on my profile, only the reviews I've received as a host seem to be shown. I've received lots of 5 star reviews from hosts I've stayed with but none of them seem to show up on my profile page. 

 

Does anyone have any idea why that might be? Thanks in advance for your help. 

 

 

3 Replies 3
Elisa
Community Manager
Community Manager

Hi @Sam7982 😊

Thank you for asking this question here!

 

Did you try reaching out to the customer support team regarding this situation?

Do you have their contact information?

 

Warm regards 🌻,

 

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Joelle43
Top Contributor
Cannes, France

Hello @Sam7982 

 

I had exactly the same issue as you!  I've been onto your profile and if I click on see the 2 reviews, I get to see these two reviews written by guests but also those written by hosts:

 

Capture d’écran 2025-01-17 à 09.44.05.png

 

Clear as mud, but hopefully you'll see it your end too😂

Helen3
Top Contributor
Bristol, United Kingdom

IMG_3830.png

Hi @Sam7982 

 

I think you've been looking in the wrong place 😀

 

you can see them here .