Showing space to potential guest prior to booking

Answered!
Zvi1
Level 1
Boston, MA

Showing space to potential guest prior to booking

I recieved inquiry for potential reservation but since they will be in the neighborhood prior to the dates of their reservation they would like to see space before they reserve to make sure its suitable for them. Is it reasoable to allow this? Is there anything I shouldbe concerned about?

Top Answer
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Zvi1 

I suggest you send them this link

When a guest asks to visit before booking - Airbnb Help Center

That way they can see you're not being unaccommodating, you're just following protocol by saying no. Hope it helps!

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4 Replies 4
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Zvi1 

I suggest you send them this link

When a guest asks to visit before booking - Airbnb Help Center

That way they can see you're not being unaccommodating, you're just following protocol by saying no. Hope it helps!

Thank you so much!

Joelle43
Top Contributor
Cannes, France

Hello @Zvi1 

 

Great advice from @Shelley159 and I remember when I first started out on Airbnb I got a few of these similar requests  Always said no and realised soon enough that it was a way for them to go off platform - no Airbnb fees but no chance of Airbnb stepping in if I had a problem.  The only one who would have benefited would have been them.

 

All the best with your hosting
Joëlle

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Thank you @Shelley159 and @Joelle43 for the excellent advice!

 

@Zvi1 I'd love to know how it went in the end. Did you get back to the guest with the suggested response? Was there any more communication afterwards?

 

Welcome to the community, and speak soon I hope! 😊

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