Something went wrong

[Doug1214]

I have tried four different devices and no matter what I do I can't book a property.  If I use incognito mode I can get to the checkout page and it shows the right price but as soon as I log in everything stops and I get something went wrong over and over and over.  I tried to send a messages to support but they do not go through... Cannot send try again.  What is going on here?

[Joelle43]

Hello @Doug1214 

You definitely need to get in touch via phone to Customer Service because there is a problem with your profile.  

I tried to go onto your profile to see if you were a guest and or host and I also get an error message concerning your profile so that explains why you can't book either.

Good luck and let us know

Joëlle

[Paula]

Hello @Doug1214,I am sorry about this.

Were you able to contact the support team for advice? Were you able to make a booking?

Keep us posted.