What would be a suggested review/ rating for a guest who broke your number one rule no pets?

[Justin271]

My last guest just checked out and it’s become obvious that they brought a puppy with them and my biggest no no rule is “NO PETS” It wasn’t difficult to see that it was a dog from all tracks in the snow, poop left outside and urine spots but to also discover all my Pendleton blankets on the floor with a swath of dog hair as they made a dog bed and urine saturated sheep skin I had on my sofa. I’m hesitant to bring this up before they leave a review or to request a deposit for the damage but what would you do in this situation? I went above and beyond for these guys accommodating a super early check in (5 hours earlier) and their dog as well as them left the Casita a absolute mess.

[Mike518]

Just did this...be upfront that the dog was there and request more money for cleaning and damage to items. Plan to rate them after they repond to the request. If they respond well, their review is better, if not, 1,1,1,no with negative comment.