communication

[Vivian1468]

Hi all,

Fairly new to hosting and could use help on how to communicate to a guest that was not the person booking the reservation.  I have a daughter with a confirmed reservation for her parents to stay at our listing to celebrate their anniversary.  I don't know if her parents have an airbnb account.  So how will I be able to communicate the Directions, Check-in/Check-out instructions and House rules with her parents.  How will her parents be able to leave a review?

Thanks for any recommendations.

[Helen3]

It's against Airbnb's T&C to accept third party bookings. The guests staying haven't signed up to your house rules. Airbnb won't necessarily be able to help you if there are issues. You won't know if the person staying has previous negative reviews and you can't share information with them directly @Vivian1468 

I would have suggested the parents set up their own account.

now you will see other hosts take third party bookings but personally I don't think it's worth the risk.

you will have to asked the person who booked to share the information