hello everyone, i need your help

Cristina2190
Level 1
Paris, France

hello everyone, i need your help

so, i have this account sience a long while and i had a credint card that i used it plenty of times for paying my bookings. the problem is that a while ago the Airbnb did not accept my card anymore, every time i tried to use that card on airbnb it did not let me rent the appartament  i wanted to, it just gave me an advertising  where they say that they try to prevent paties and they do not rent appartaments anymore cos of this (i mention that usually i travel alone or with a friend and we are really quiet), this seemed wierd to me so i tried to rent an appartament with another card and it worked (no escuse this time), what i would like to know is why it will not accept the old card anymore , and am i the only one this happened to?   

P.S. my old card works perfectly well, i make plenty transaction with.  so i tend to think is something from airbnb

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

@Cristina2190  It's weird that this seems tied to your credit card.

 

Airbnb does gave an algorithm that detects bookings that are statistically most likely to result in unauthorized parties. The factors are under 25 years old, living in an area local to the listing, booking for only one or two nights, and booking an entire home listing.

 

Simply assuring the host that you are quiet wouldn't have any bearing on this algorithm kicking in, because the host has no ability to overide it.

 

Also, hosts have reported that guests are getting this message even when the booking doesn't fall within those algorithm factors, so it's obviously glitchy.

 

All I can suggest is that you contact Airbnb for an explanation.