my rates

[Rhonda-Lee0]

Hi,

So for some reason, Air B&B is misinforming my interested guests that they can rent one of my suites for 6 people for the rate of my lowest priced room which ONLY can have 2 person occupancy maximum. I have asked Air B&B to correct this mistake, to reflect accuracy, but they have not.  I have now had to turn down 2 potential clients due to the misperception.

Can anyone tell me how I directly connect with a live person at Air B&B to sort out my issue, please?

Thanks!
RL

[David126]

I took a quick look at your listings and can not see the issue, but that information is what you enter.

[Rhonda-Lee0]

HI David;

Yes, you are right. It looks correct.  Glitch happens when they actually make the booking methinks.

Best,
RL

[Michele39]

Google "Airbnb phone number" and you'll find it.

[Rhonda-Lee0]

thanks Michelle!

[Ed-and-Hugh0]

@Rhonda-Lee0 Airbnb does not modify listings. Only you can fix this.

[Rhonda-Lee0]

Hiya Ed and Hugh;

Thanks for responding....The thing is-on my end, it looks exactly as I want it.  It is seemingly a glitch in the booking system, that people are some how able to book more than the maximum occupants/room.  If you check out my profile at Aye Lighthouse...each suite says "2 people maximum" are allowed to be in one room. 

Any more advice or direction?

rl

[David126]

From your listing:

Accommodates: 6

Bathrooms: 3 (Private)

Bedrooms: 3

Beds: 3