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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

I am posting here to raise awareness of a very serious issue I am facing as a long-term Airbnb host and Superhost.A recent guest, Sojeong, left a 1-star review on my listing that includes accusations that I am a “scammer” and that I engaged in “discrimina...

I've just been over to my whole-house listing to do the changeover and found it exactly the way I left it for the most recent guest who had booked it for Thursday-Sunday.His communication was great until the day of arrival and he even thanked me for sendi... Latest reply by Talon-And-Ron0

I am very upset with Airbnb. Up to the guest from hell, I was a proud super host with a 4.9 average on 138 reviews, the 'guest favorite' wings, 7 years hosting, 5 on cleanliness. And then came Estelle ... An impolite agressive girl who wanted me to keep h...

Are guests required to divulge the ages of the people in my party (other than adult/child/infant), why they are traveling, and if people in my guest's party are local to the area? Latest reply by Alex

I have someone who I have preapproved for a weekend yet another group is requesting the same weekend but for an extra day, which would be beneficial. However, I don’t think I can offer anything after preapproval the first group? Don’t I risk getting a neg... Latest reply by Alex

I use a PMS, but it's ability to sync is being blocked by AirBnB via an accommodations review for an accessibility feature - namely the no steps to entry. I added it as a new AirBnB host but not knowing that it would take so long to process. I don't reall... Latest reply by Alex

Like others, I find the cancellation policies confusing, particularly for long term rental. Our lakefront property is very popular in August. We have a guest who booked the entire month next year so we will be out by $1K for that month by accepting this... Latest reply by Joan2709

My name is Queen *, and I’m from Rwanda. I started hosting on Airbnb in April this year because I truly enjoy welcoming people from different cultures and creating a warm, memorable stay for them. Hosting also allows me to share my home and my country’s h... Latest reply by Rebecca

I have been hosting since 2012 and most success I had was in 2024, this year 2025 I am not even half as booked... I have tried all possible options, even refurbished and updated my place even more, have competitive prices and often add 20% discounts and y... Latest reply by Ana42788

Hi. We have stayed at countless properties and this is our first time hosting. Turns out that our first reservation request [20 days] is from a first time customer. It makes me a little leary because I've heard only rent to people with ratings. Thoughs? A... Latest reply by Joan2709