Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hello Community Centre TeamI want to ask if operating one house with two different email addresses is possible. I have a business partner whom I wish we could control our Airbnb. Sometimes I may be busy not looking at the emails and hence in need of leavi... Latest reply by Elisa

It just took me 15 minutes to sign into Airbnb because of their new 'I am not a robot' verification dice game! Whomever came up with the count the dice which add up to 14 must be shot. Selecting pictures of a traffic lights, buses or taxis was much fast... Latest reply by Luis6157

Be careful. If you rent from Victoria Rentals you might get yourself a terrible experience. Latest reply by Hassan361

hey guys, Is my first post here and unfortunetly is not a happy post... Had just completly cleaned my apt. and did all laundry and i had Mr. Atul B( no reviews, 4 verifications)from India checking in. Within an hour and without letting me know he left. Ju... Latest reply by Rebecca

This is a recent problem that I have run into. It’s happened about 3 times so far in 2023. It is usually a longer or mid term stay 7 days- 2 months. A guest is unsatisfied with something on a listing and calls support and states they want to leave. C... Latest reply by Cornelius29

I received an Airbnb gift card from my kids for Christmas. When I went to scratch off the gray area by the PIN, the whole gray area came off in one piece like a sticker and tore away the paper area where the PIN was. Now I cannot read the entire PIN. A... Latest reply by Albert3484

I have hosted on Airbnb for 8 years.In the summer period, May to end September we have restrictedbookings to 7 days and also stipulated Saturday check in, over that period.Last week a guest booked a 7 day stay in July from Monday to Monday.It now turns ou... Latest reply by Martin5998

In 7 years getting paid by Airbnb, I've always received the funds in 2 business days to my 2 different Chase US account. For the 2 bookings which were paid last Monday April 4th, the money did not show up. It's been 7 business days today, still no money.... Latest reply by Brenda1728

Is there a way to search for a property when you only have a few details? I know the host's name and the general area in the city - a friend stayed in past but doesn't have details and can no longer access her airbnb account.Thanks,Cheryl Latest reply by Helen3

Hi, My cleaning lady has fallen seriously ill and I desperatly need a reliable, thourough cleaner for my Airbnb in Beauty Point Tasmania. Latest reply by Elisa