Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

All dates are booked until February Latest reply by Shakantala0

I’ve noticed that Airbnb has made changes to my account and my page for my property without authorization. They have deleted messages and they have removed instructions. Latest reply by Emilie

Hi there  I just want to let you know if I sent details to the client on 12 December already about the check in times Latest reply by Emilie

Hi there, I was let down by a host on Booking.Com, and had to book alternative accommodation from AirBnB. Booking.Com will not accept the receipt, and have asked for an invoice. The hosts say that this should be issued by AirBnB, but I have gone around ... Latest reply by Michael10303

We just had someone have an impossible time finding our location using air bnb. When we walked them through by phone, the app showed them at a wrong location. No one has ever had a hard time getting to our home. has anyone else experienced this? Is it ne... Latest reply by Mitzi49

Hi , ia m a host , just started . And someone booked my place for January 2027, so one year fromnow . I cancelled the reservation, because the price was not right for those dates yet . The guest didn’t pay anything, but I am paying a fee for this cancella... Latest reply by Lorna170

I never intended to leave more than one message, but the Airbnb AI keeps adding more suggestions.Happy holidays to you all. I live in Colorado, but my Airbnb home is in Utah. I’m a relatively new host, and my guests will arrive shortly. I need to install ... Latest reply by PhuketBungalow0

I started having issues with people not following the rules. I send at least three reminders to people letting them know they need to leave by 12pm. In VRBO, it actually says you need to leave BEFORE 12pm. Now, to help prevent people from becoming squatte... Latest reply by PhuketBungalow0

Hello All, Telluride Ski Resort suddenly closed today due to union workers going on strike. The day the strike was announced, I changed my cancellation policy to Flexible and notified my New Years guests. They decided to cancel, but their refund is not ... Latest reply by Joshua950

I am extremely worried about not having access to guests' phone numbers. We live in a rural area of Southern California and have been inundated with floodwater and have had roads closed. Guests that are following the route they planned from home may not... Latest reply by Joelle43