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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Just an FYI and not to expect much or anything from Airbnb.Guests children's just destroyed our TV. They admitted to it by sms. The cost of a replacement TV equivalent is less than the cost i originally paid for the one they destroyed. After a few very am... Latest reply by Keith986

Where is the logic in:~disallowing safety measures that have zero impact on guest privacy??~disallowing what my guests have said they'd prefer to exist than not??~disallowing a definite method of financial liability protection??~disallowing hosts to show ...

AirBnb should require hosts to publish the true size of their properties, in terms of both square meters and square feet. It is a given that all hosts use wide-angle lenses to make the spaces seem larger than they are, forcing us to discount the photos w... Latest reply by Sutedjo0

What should I do about guests who have taken supplies worth £20 without using them and not leaving for others to use? Latest reply by Joelle43

Hey guys, I have a confusing one. I recently cancelled a stay at a property after the free cancellation period but well within the 50% refund period. I partially paid the stay and paid $848, and scheduled to pay at a later date a remaining $670. I request... Latest reply by Joelle43

We only host long-term extended stays -- minimum 60-days. Our guests usually stay in our two furnished cottages for 2 to 6 months, sometimes as long as a year. Prior to March 2023 review length was unlimited. Then a 1000-character limit was implemented, ... Latest reply by Paras45

I would like to briefly share how I understand the new Today tab and where I believe it needs improvement. At the top, there are two options: Today and Upcoming. When Upcoming is pressed, a new window opens with an animation. The title says "You have XX u... Latest reply by Joan2709

I canceled my reservation well within the allotted time. I requested a refund and was issued a credit for part of the amount instead. They refunded $304 but gave me credit for $1295 and will not refund that money. What should I do? Latest reply by Helen3

Dear Airbnb Support and Fellow Hosts ! This is our first time asking for help, and after contacting support multiple times and submitting two review disputes without resolution, we’re feeling disheartened and unsure about fairness in how this is being h... Latest reply by Nicky109

How can I edit "What this place offers"? Especially the "Not Included" section. Very frustrating!!! Latest reply by Alex