Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

So My questions .Yes more than one. I almost fully redesigned meaning lots of new furniture , Professional photos . but still I am falling behind. Example I notice hosts doing a 1 nigh buy range price smart never thought about that. .thinking of getting... Latest reply by Sally10

I just contacted airbnb support to report an issue a guest had with a mouse. I was trying to get the protocol and policy that aibnb uses so I can handle the situation fairly. As soon as the guest mentioned a mouse, within 15m I contacted the guest and gav... Latest reply by Helen3

In the past, when we had a guest book from South Korea, we were sent a message if we wanted to have this guest because we would need to abide by the deal that South Korea made with Airbnb. Recently, we had a guest book and it did not say they were from So... Latest reply by Reema42

I think Airbnb making the changes, but i cant change the number of rooms. i just dont know where. I watched a youtube video, but when i followed the instruction, those options are not even there. So frustrating. I hate that you have to go to customer serv... Latest reply by Fraser54

For the most part our guests have been great. Until our last ones... It was just a 2 night stay for an anniversary. They did not communicate, broke a blind and never said anything, knocked things off the walls and didn't put them back, ruined a sheet (p... Latest reply by Frances3408

My son rented a Airbnb home for a month while he is on a job site and needs to be in the area for a limited amount of time so he rented a Airbnb home. After paying for the entire month, he was informed that he would be sharing the home With the homeowner ... Latest reply by Frances3408

Has Airbnb stopped the holiday ecard they used to offer us to send to our previous guests? How do we reach out to all our previous guests when we want to offer discounts or special rates to them as a way to express our gratitude? Latest reply by Paula

Job Title: Airbnb Superhost Co-Host for Marina Grande on the Halifax CondoLocation: Marina Grande on the Halifax, Daytona Beach, FLJob Type: Part-Time, ContractOverview:Seeking an experienced and detail-oriented Airbnb Superhost to act as a co-host for a ... Latest reply by Sundas1

When gust check in, do I need to ask for passport to register guest to TM. 30? Latest reply by Shelley159

Hello everyone,I hope you're all doing well. I’m currently dealing with a situation and would appreciate your input. I recently approved a guest who has no prior history on Airbnb, meaning there are no reviews from previous hosts. The guest is requesting ... Latest reply by Joelle43