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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Has anyone else faced issues with Airbnb refusing to remove a obvious retaliatory review left by a guest? I have documentation and proof of messages exchanged between me and the guest, as well as messages between me and Airbnb support before the review wa... Latest reply by Juliet994

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I just wanna know do you guys think it’s fair to keep someone’s hard earned money when they are no longer in your Airbnb. Due to my mental health my husband did a wellness check and was told buy the apartment complex that I was not suppose to be there bec... Latest reply by Patricia2526

Hello, we received an unusual request and I’m not sure if I should call this person or just decline the request. Has anyone else ever received this type of a message from a guest? Screenshots of our conversation following…    Latest reply by Holly650

Hello, I have been a super host for over 5 years. I use the rules sets as I have to have check in and out on Saturday only for certain dates. I have cleared my cache, history, cookies, as well as signed out and signed back in. I have turned the tools o... Latest reply by Alex

I would like to extend my availability window. However, when I try to do it I receive this message: You can edit all pricing and availability settings in your property management software. How can I extend my availability window? Latest reply by Alex

Recently I was very surprised to receive a host review which accused me of smoking within the property apartment. However I am a non smoker and have never smoked in my life. The host was not present and apparently the cleaning company told the host that t... Latest reply by Christina2235

Hello. I have sold my house that I have hosted. Not sure what to do with the existing bookings, as the new owner doesn't want to host them. Latest reply by Elisa

I got charged twice when I booked a local staycation in our country. I noticed that the amount that was deducted to me was doubled and yet when I reached to the customer support, they said that they only charged once and the other one might just be the te... Latest reply by Mike-And-Jane0

Has anyone ever had this issue. I thought i was hearing things until I opened by bedroom door. Latest reply by Mike-And-Jane0