Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Has anyone successfully gotten a review removed when all three clearly retaliatory conditions of the Reviews Policy are met? I'm a Superhost over a year in Indianapolis, and this one is driving me crazy because it directly violates Airbnb's retaliatory re...

Hi! I just booked an Airbnb in Barcelona and the host is utilizing “Sweett.” They messaged me with a link to verify my information and this includes passport information. I do not feel comfortable providing this, should I cancel? Latest reply by Jessica4679

Hello, I am trying to change my service fees to split fees but I seem to have no options allowing me to do so? Any advice would be appreciated. Thanks Latest reply by Joelle43

Guest booked 4 nights and they must leave 2 nights earlier. They are asking for two nights refund.NOTE: Guests left apartment by 4.30 PM and check-out time is 12pm.They left by 4.30 pm and that afternoon was gonna be towards third night.My policy c... Latest reply by Fernando2860

Hi any Idea how can I use this platform to encourage guests to stay in our Nepal stays if they want to stay there during there travel? I have few properties I co host and a new property is launching soon in airbnb only. Thanks. Latest reply by Paula

Hello community! This spring my bookings have been lower than last year. Is everyone else experiencing a drop or an I missing out of ways to better attract guests. Thanks for your input! Latest reply by Paula

Dear hosts, I've been watching the booking calendar and finally decided to ask for some support and guidance. if there is anything i could be missing, a blind spot - that i may not be seeing in case of pricing, communication or other criteria that maters...

Hello, how do you hosts handle different guests seemingly repetitively leaving behind items? I have shipped things ranging from a pair of stiletto heels, to a cell phone charger with cord. I don't ask the guest for shipping, but the last two back-to-ba... Latest reply by Peter1

Hi there, can I get some tips on we can maximize bookings per month. Any tips is highly appreciated. Latest reply by Elisa

Hello, I have been a host for 3 years now and have been using ElektraWeb as a property management system aswell. At some points this has been very inconvenient and I am having issues with both parts bouncing responsibility regarding who has what power. I ... Latest reply by Elisa