Hi all,I’m new to Airbnb and I’ve experienced my first bad g...
Latest reply
Hi all,I’m new to Airbnb and I’ve experienced my first bad guest. To begin with I do my own cleaning, I came to the apartment...
Latest reply
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Hi - Not sure I am posting in right place with a question but I received what appears to be a fraudulent request. I reported but the question is to I still need to decline it?
Answered! Go to Top Answer
Whether it's suspicious or not depends on how long it is until check in.
If they're checking in tomorrow, then it's a reasonable request.
If they're checking in next month, it's a little suspicious.
In any case, I tell them for security reasons, they'll receive codes and full instructions and on the day of check in. I've never had a complaint.
Fraudulent messages are usually sent as inquiries, not booking requests @Patrick3843
- Booking requests: you have to accept or decline as soon as possible
- Inquiries: Just type any reponse as soon as possible. You don't have to decline.
Thank you.
It was a booking request as they selected dates, but asked to text on the side, and they asked about keypad code and passwords, which I found suspicious. I reported and declined the request.
Whether it's suspicious or not depends on how long it is until check in.
If they're checking in tomorrow, then it's a reasonable request.
If they're checking in next month, it's a little suspicious.
In any case, I tell them for security reasons, they'll receive codes and full instructions and on the day of check in. I've never had a complaint.
Thank you!