HAD TO CANCELL A BOOKING CAUSE I MADE A WRONG SPECIAL OFFER

Richard60
Level 1
Geneva, Switzerland

HAD TO CANCELL A BOOKING CAUSE I MADE A WRONG SPECIAL OFFER

I WOULD LIKE NOW TO REDO THE SPECIAL OFFER WITH THE CORRECT AMOUNT BUT THE CALENDAR IS NOW BLOKED AND NOT ABLE TO DO A NEW OFFER.

 

HOW CAN I SORT THIS OUT PLS?

2 Risposte 2
Sara2
Level 10
London, United Kingdom

Phone CS in your country I have heard Twitter is quick but I always phone CS

Paola4
Level 10
Rome, Italy

@Richard60

go in the Booking - Change /Cancel and from there you can change the amount of the stay.

It doesn't appear like a special offer, so I suggest to talk with your guest first explaining what you are going to do.Then if he agree, you do the change and he has to accept it once again.

On the contrary I think you have to cancel the booking :((

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