Additional offerings- A stocked Fridge

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Additional offerings- A stocked Fridge

I am new and considering offering our remote cabin on AirBnB. This cabin is located on a popular paddling route and would be considered remote (no land access to the property). Thinking of my potential guests, I suspect they would really appreciate a stocked fridge so they don't have to transport supplies to the location. I am not certain how to offer this on AirBnB... would a stocked fridge be an "Experience" or managed another way. Thanks in advance!

Top Answer
Joseph2571
Level 10
Central Frontenac, Canada

Hi @Karen4523, sounds like an incredible spot you’ve got! I actually stayed at a remote island cabin near Sharbot Lake, Ontario…very similar setup to what you’re describing. Beautiful stay, but I’ll be honest, there were a few surprises that made us wish for a stocked fridge option, or at least a better sense of what was available.

 

We had a canoe overflowing with coolers and gear for a 3-day stay, and didn’t quite realize how tough the hike would be from the water to the cabin…steep, rough, and a real workout. Once we got there, we discovered the solar wasn’t functioning properly, which meant no way to charge phones (needed for emergency weather alerts), and the shower was out of commission unless you hauled five-gallon pails up that same hill. A stocked fridge or pre-packed essentials would’ve been a game-changer.

 

If you're thinking of offering this as an upsell or add-on, here are a few things I’ve learned from both sides of the paddle:

  1. Set a clear cutoff time for orders. I’ve offered things like preferred milk for morning coffee or surprise treats for celebrations, but if you don’t give a firm deadline, you’ll get last-minute requests that are hard to manage—especially in remote areas.
  2. Start with a limited, curated list. Keeps expectations in check and makes things scalable as you test it out. Think basics & a couple thoughtful extras.
  3. Make sure it’s worth your time. Between the shopping, prepping, and paddling in, make sure the ROI adds up—not just in dollars, but in effort and energy too.

It’s a really thoughtful offering and definitely something guests will appreciate—but your own experience as host matters just as much.

 

Hope that helps, and would love to hear what you decide! Sounds like an unforgettable experience in the making.

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11 Replies 11
Marie8425
Top Contributor
Buckeye, AZ

@Karen4523 

 

You have to investigate this because every where there are license and insurance requirements if you provide consumables.

A different idea would be setting something concerning they order their supplies deliver or you pick up and you will transport to the site.

Hi Marie,

Thank you for your response. The plan would be exactly what you are suggesting - grocery shop for them, deliver to the site and stock the fridge/freezer/cupboards. How could the cost associated with this be managed/paid?

Separately, there are no grocery stores within about a 40 minute drive that has the ability for online ordering (however there are local grocers a much much closer drive, which I don't mind driving to). How could this then be managed?

Thanks, 
Karen

@Karen4523 

The thing is shoppers the company you use check the small print about allergies n supply of something, price.  Be careful that you don't limit ideas but also you don't create a totally separate business.  If the Guest controls ht food and how much food.  Then you are just offering a rental service just like you offer a cleaning service.  

Joseph2571
Level 10
Central Frontenac, Canada

Hi @Karen4523, sounds like an incredible spot you’ve got! I actually stayed at a remote island cabin near Sharbot Lake, Ontario…very similar setup to what you’re describing. Beautiful stay, but I’ll be honest, there were a few surprises that made us wish for a stocked fridge option, or at least a better sense of what was available.

 

We had a canoe overflowing with coolers and gear for a 3-day stay, and didn’t quite realize how tough the hike would be from the water to the cabin…steep, rough, and a real workout. Once we got there, we discovered the solar wasn’t functioning properly, which meant no way to charge phones (needed for emergency weather alerts), and the shower was out of commission unless you hauled five-gallon pails up that same hill. A stocked fridge or pre-packed essentials would’ve been a game-changer.

 

If you're thinking of offering this as an upsell or add-on, here are a few things I’ve learned from both sides of the paddle:

  1. Set a clear cutoff time for orders. I’ve offered things like preferred milk for morning coffee or surprise treats for celebrations, but if you don’t give a firm deadline, you’ll get last-minute requests that are hard to manage—especially in remote areas.
  2. Start with a limited, curated list. Keeps expectations in check and makes things scalable as you test it out. Think basics & a couple thoughtful extras.
  3. Make sure it’s worth your time. Between the shopping, prepping, and paddling in, make sure the ROI adds up—not just in dollars, but in effort and energy too.

It’s a really thoughtful offering and definitely something guests will appreciate—but your own experience as host matters just as much.

 

Hope that helps, and would love to hear what you decide! Sounds like an unforgettable experience in the making.

Joseph2571
Level 10
Central Frontenac, Canada

Hey, @Karen4523. Just stumbled on this post from @Chippy3 which has a lot of solid information for you are you plan:
https://community.withairbnb.com/t5/Community-Guides/How-to-Master-Upselling-on-Airbnb-Delight-Guest... 

Wow! Thank you for this insight Joseph! Very Helpful! 

Joseph2571
Level 10
Central Frontenac, Canada

My pleasure! I'd be interested to see your listing when it comes online. It sounds like an ideal getaway. Where in Canada are you located?

Best of luck, Joe

@Karen4523 

Another thought might be rather than an upsell use @Joseph2571  idea of a preselected curated package.  Then add that price to your per night pricing and everyone gets it.  

Beats my worries because like a goodie basket but bigger.  lol Defeats anybody being cheap not buying and then giving you a negative review for their bad choice.

Guests know the free presents aren't free but per night would look like a cheaper price then a grand total.  

@Karen4523 

Considero also a higher nightly price gives you some protection from the scammers.  Who like the low price and the remoteness.  Nobody to call you and complain that 20 people showed up

Joseph2571
Level 10
Central Frontenac, Canada

Hey @Marie8425, I know this advice was meant for @Karen4523, but I'll admit, I am stealing it. Thanks for the idea. 

@Joseph2571 

Good, that is why we throw out ideas. lol

Think about a remote site, the pricing of such also tells the good and the bad guest your value of your rental.  Logic says if I think more valuable then I am putting more overall effort in to it and protecting it.  

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