Blocking a guest from booking

[Steven-and-Monica0]

How can I block a guest from booking again?  This is her second time booking and is looking for every little thing wrong, Complaining of a stain on a sheet the size of a pin head. Complaining about the TV, complaining about a very tiny hair she found on the floor.

[Steven-and-Monica0]

Also stated she is basically homeless

[Patricia2526]

Hi @Steven-and-Monica0 

Go to your past reservations in your Airbnb account. Leave a review for your guest (if you haven’t already). At the end of the review process, Airbnb will ask:

“Would you host [guest name] again?  Then select” No” this tells Airbnb that you don’t want them re-booked with you.

[Joelle43]

Hello @Patricia2526 @Steven-and-Monica0 

Just thought I should mention that the question "would you host this guest again" has been replaced by "would you recommend this guest to other hosts"