I'm a superhost with over 4 years experience as an Airbnb host. I've recently decided to change our offer from rooms only with a shared kitchen to 'proper' bed and breakfast. I've registered my kitchen as a food business so that I can legally make a cooked breakfast for guests.
I have been compiling the new listing but running into problems :-
1. I've chosen the Bed & Breakfast as the type of listing and the suggested price would be OK for pppn but booking requests show the same amount 3ppn.
2. Whatever I do the location defaults to a similar road in the next town - not my address.
3. We do not accept children under 12 but I cannot find the checkbox for this.
4 I cannot block the calendar successfully. Every time I save and exit, the calendar returns to default open availability.
I have had 3 booking requests in 12 hours, all of which I have had to , apologetically, turn away.
In the past, with my old listing, I was used to the occasional guest not reading the full description and missing a vital piece of info, but now it's too complicated and guests are misled/ misinformed and potentially disappointed.
I have reported my problems to Airbnb support but the suggestion of reloading the phone app; leaving it 24 hours to update or only using the Web version on my laptop is not good enough.
In utter frustration I have suspended (snoozed) the new listing .