Does the Guest Manual have a character limit?

[Alula1]

Hi all,

I was trying to upload a guest manual under Info for Guests on the Airbnb host portal, but it seems like when I paste in the text, the system is cutting off most of what I saved (like there's only 1/2-1 page's worth of info left). Does Airbnb's guest manual have a character limit? The system might be saving the entire text, but only displaying a portion of it to me, but I'm not sure. And there doesn't seem to be  a feature to upload a file (Microsoft Word or PDF document). And if there's a character limit, can anyone share alternative ways to get these to guests before check in?

Thanks in advance,

Alula

[Suzanne781]

I’m having the same issue. Any answers here?

[Gemma256]

I think I worked it out. I copied and pasted text too and in truncated. Turned out it was the emoticons / symbols that caused it. Shame as I think little pictures make the manual easier and friendlier to read. I took all the emoticons out and everything was fine.