Frustrating. Host inbox reverts to travelling inbox whenever i close a hosting message.

[Wendy117]

Changes to how we view messages in hosting inbox has created an annoying bug.  Particularly frustrating at the moment as i am communicating with a lot as in these times  guests are obviously shopping around. So, close one message, back to travelling inbox which does not have a hosting tab on it, open my profile, select Manage your Listing and wait for the screen with inbox tab at the top to get back to hosting inbox.  Hopefully not too long before they fix this.

[Geri26]

Hi @Wendy117   my dashboard has been doing this too for months. I did temporarily fix it by logging out while in host view and then deleting all Airbnb cookies from my PC history so in effect, when I logged in next time it was a brand new cookie to the correct view.  This 'fix' is temperamental though and doesnt always work.  I noticed just now when logging on that there is a new button on first screen to switch to hosting.  Only thing I can think of is that there are more guests than hosts logging in at the moment so the default view is for them....

[Wendy117]

@Geri26  actually i found that i am only having this issue on my tablet - i get only the message with a details button i must hit to see more about the reservation.  But on my pc i am still seeing the message with all reservation detsils on the right, and it reverts back to the correct inbox.  I need to work out how to upgrade my operating system on my tablet as maybe no longer supported.  Before airbnb was identical on both. So i think it may be my issue rather than airbnb bug and i will use my pc for messaging for now. Thank you anyway Geri.

[Cave0]

It's junk.  Log in, click "messages" get only those from Airbnb Support, no option to "switch to hosting", that disappeared yesterday.  Just who makes these changes?  It's worse than something designed by a child learning to design webpages.

It's yet another example which clearly demonstrates that those employed by Airbnb never had a proper job and have never had to use the platform whilst trying to run a business with it.

Very, very poor.

[Mark-and-Gabriela0]

OH MY!

it is the most awful issue right night... even AIRBNB SUPPORT confused themselves and they asked my to open another account?????????? REALLY?? why do we have the option to SWITCH!

PLUS a guest lost a bike and they are treating me like the guest requesting a Police report!!!!

Too many glitches in Airbnb system.. I'm SUPERHOST/AIRBNBPLUS for years ... plus keeping it!

* Overall rating is stuck for ever...

* Inbox host moving to Traveling and support treating you as a guest...

*  Minimum nights in my listing is 3 but in the calendar is 4, guests have to rent for 4 nights instead of 3.

* Why I have a policy in the manual and everywhere that if the bike is stolen or lost the guest has to pay 500 dollars if AIRBNB don't recognize it????

WHY we HOSTS get punished, WHY is not any support to us... If we don't put are apartments they wont have any business

[Mark-and-Gabriela0]

IT Programmers are a real disaster!!!

[Mark-and-Gabriela0]

I'm so tired that AIrbnb treated HOST unfair and they support 1,000% to guests... it is becoming worse and more and more guests are taking advantage of it.

The guest even recognized that the bike was stolen to her boyfriend!!