I have a question

Bernadette466
Level 2
Nashville, TN

I have a question

So I am newer host about 11 months in, I have only had one cleaner so far who I had to switch out because they kept leaving trash under the beds or behind the dressers. The new cleaner I found seemed great, but come to find out that after a second inspection I found a stain on one of the duvets. I questioned it she stated that they do not wash them unless they see noticeable stains, hairs or something of that sort. My last cleaner washed everything is that typical? To me it seems unsanitary she wanted to up charge me $50 dollars per bed because it would be an extra load for a duvet cover..... A DUVET COVER ..... I have a 5 bedroom home with 9 beds. Your help is appreciated. 

15 Replies 15
Emilie
Community Manager
Community Manager
London, United Kingdom

Thank you @Rosanna51 for sharing your view on this question, much appreciated! I am tagging @Bernadette466  here for you, to make sure they will receive a notification of your message and can come check it out.

 

Quick tip: To tag someone, tap "@" and select the host's username from the dropdown menu.

 

Thanks 🙂

Emilie

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