Smart-lock recommendations

[Hendel2]

Hey everyone,
I’m hoping to get some recommendations on smart locks that actually work well for you. I’ve been using @Schlage, and it’s been a nightmare. I’m on my fourth device now—some died because of humidity, and the one I have keeps dropping off Wi‑Fi even though it’s supposed to have built‑in Wi‑Fi. It’s causing check‑in issues for guests, and it’s starting to hurt my ranking. All my reviews are five stars, but the check‑in process keeps getting messy because of this lock.
If you’ve found a brand that’s been solid for your Airbnb, or if you’ve dealt with the same problems, I’d really appreciate hearing what’s worked for you.

[Shelley159]

Hi @Hendel2 

It looks like you're in the US. Hosts in the US and Canada can integrate smart locks with the Airbnb system - perhaps you're doing this?

If so, you're limited to the brands in the Compatible Locks tab in this article.

https://www.airbnb.co.za/connect-your-lock?section=overview

The rest of us can't integrate, so the brand doesn't matter as much in the rest of the world. But our opinions on other brands won't help if you want to use the integration feature.

[Frances3408]

@Hendel2 . I only use Schlage. Started with Encode almost 5 years ago and recently adding Arrive. They are physically very sturdy locks but yes depending on which one you are using if you dont have reliable wifi it may drop off so how far is the lock from the modem?.

Re humidity we have had very wet and high humidity here for the past 5 years down the OZ east Coast (La Nina) and they are all still working. Like all electronic locks they dont work as well if exposed to the weather so I make sure all entrances have a rain cover. You might consider an extra small plastic cover just over the top of keypad. I have one that is inside an enclosed storm porch works the best.

Hope this helps.