Smells

[Lori4388]

Anyone had a guest who, in a two night stay, used so much perfume/cologne that even after several washings, the sheets, duvet cover, comforter, wash cloths still smell like it? I’ve washed everything in my regular odor fighting detergent. That didn’t do it. Washed again in an enzyme killing sanitizer. The smell is still there. 

When you walk past the air conditioning coils OUTSIDE, you can smell the smell. 

Don’t get me started on the furniture and carpet. Currently furniture is covered in baking soda and we have bowls of vinegar sitting about the place to absorb smells. 

Is this something that needs to be reported or do I just suck it up? 

Lori

[Elaine701]

@Lori4388 

Yes, we've had that before. 

Another one is spray on tanning products. Ruins towels,  sheets, and pillowcases, the laundry service can't get it out. 

What are you going to do? Report a "smell" to Airbnb? And they will do what? Confront the guest? No better way to solicit a retaliatory review (that will not be removed by Airbnb). And no, Aircover won't pay money for that. 

So yes, you just have to live with it, unfortunately.

Next guest, please...

[Lori4388]

Thanks so much. I figured but needed validation. And how would I “approach” a former guest with “hey, our place stinks because of you.” 🤦‍♀️